Operation Admin Assistant Executive

Able to work shift (Anything arise, needed to coordinate with the Operation Team).

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, messages Chat / SMS, emails, walk-ins).
• Ensure daily operations run smoothly. Responsible for looking after various aspects of operations like quality control, logistics and employee arrangement.
• Manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Maintaining a positive, empathetic, and professional attitude toward clients at all times. Responding promptly to client inquiries & complaints. Ensure client satisfaction and provide professional client support.
• Arrange floater or cleaner jobs schedule and monitor clean...