OpenText Bilingual Support Specialist Spanish

Join OpenText as a Bilingual Support Specialist and leverage your Spanish language skills to assist global clients. This role focuses on enhancing security and efficiency in Business Network solutions.

As a contributor in this role, you will help promote the stability of our esteemed clients’ businesses. An understanding of ITIL principles and the patience to work with both technical and non-technical customers are essential. Your commitment to learning will empower you in providing top-notch support.

Key Responsibilities:
• Assist diverse clients with OpenText solutions
• Collaborate with global teams to enhance services
• Learn in-depth knowledge of OpenText products
• Provide customer support during business hours
• Offer patience and understanding to all clients

Requirements:
• Fluent in English and Spanish
• Background in support or operations
• Basic understanding of ITIL functionalities
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