Open Parachute Marketing Support Manager

Enhance educational mental health initiatives as an Account Manager with Open Parachute, focusing on customer operations and marketing. Enjoy a remote position while making a meaningful impact for students.
In this full-time role, you will be the point of contact for customer inquiries and assist with marketing efforts such as social media and content management. Your strong organizational and communicative skills are essential for overseeing daily customer interactions and following through on pressing concerns. Make your mark in this crucial role.
Key Responsibilities:
• Oversee all communications with customers and leads
• Manage over 50 daily customer emails effectively
• Schedule and facilitate meetings between customers and staff
• Conduct proactive outreach to assess program satisfaction
• Document and track all communications in CRM
Requirements:
• 2+ years in Customer Success or a related field
• Proven experience in busy environments
• Strong ...