Found Description
Open for Fresh Grad - Chat/Email - (Pure Non-Voice) - Customer Service Representative
Caldwell Communications Consultancy Philippines
On-site - Pasay Fresh Graduate/Student High/Senior High School Full-time
Job Description
Medical Reimbursement
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, HMO
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The Chat & Email Support Representative is responsible for assisting customers through live chat and email channels only. This role focuses on delivering accurate information, resolving customer concerns efficiently, and maintaining a high level of written communication professionalism—without handling phone calls.
Key Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner
- Provide product, service, or account-related information clearly and accurately
- Resolve customer iss...
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