Onsite Technical Account Specialist

NTT DATA in Petaling Jaya, Malaysia, is seeking a Technical Account Specialist (Mid Level, Onsite). You will manage all technical aspects of client relationships and act as a trusted advisor to deliver top-tier service.

The role emphasizes accountability for technical delivery and collaboration with service teams to enhance client experience. You will monitor client needs, troubleshoot issues, and drive improvements in availability, MTTR, and incident resolution.