Found Description
Join a fast-paced environment as a Senior Application Support Specialist at 56 Wellesley Street West, focusing on Salesforce and application support. This onsite position requires strong incident management and user support capabilities.
This contract position emphasizes your ability to provide technical expertise in Salesforce environments while handling incident management and customer interactions. You'll oversee ticketing systems, maintain documentation, and act as a liaison between technical teams and users. Familiarity with healthcare applications is an advantage, especially with respect to user expectations and access management.
Key Responsibilities:
• Resolve application issues within Salesforce effectively
• Maintain ticket queues and manage SLAs
• Train internal teams on application use
• Provide technical support and documentation
• Develop reports and insights for the business
Requirements:
• Experience in Salesforce application support
• Stro...
This contract position emphasizes your ability to provide technical expertise in Salesforce environments while handling incident management and customer interactions. You'll oversee ticketing systems, maintain documentation, and act as a liaison between technical teams and users. Familiarity with healthcare applications is an advantage, especially with respect to user expectations and access management.
Key Responsibilities:
• Resolve application issues within Salesforce effectively
• Maintain ticket queues and manage SLAs
• Train internal teams on application use
• Provide technical support and documentation
• Develop reports and insights for the business
Requirements:
• Experience in Salesforce application support
• Stro...
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