Onsite Operations Team Lead | KPI-Driven Coach

WNS Careers - Philippines is looking for an Assistant Manager or Team Leader to manage a team of customer service representatives. This role involves coaching, guiding, and ensuring the team meets performance targets while providing excellent customer experiences.

The ideal candidate will have BPO team lead experience of 2-3 years, strong leadership skills, and must be amenable to work onsite in Iloilo City. This position focuses on people management and team development.