Onsite IT Support Consultant in Calgary

Join Long View as a Deskside Consultant in Grande Prairie, AB, where your IT expertise will enhance user support and productivity. Provide hands-on assistance in troubleshooting software and hardware issues.
This role is ideal for those with 3+ years of experience in IT support and a strong background in customer service. You will handle user tickets, install applications, and monitor performance of desktop systems. Your effective problem-solving and multitasking skills will enable you to deliver exceptional client support.
Key Responsibilities:
• Provide support for user software and hardware inquiries
• Address tickets for various computing issues
• Customize applications according to client needs
• Install and configure computer peripherals
• Monitor and optimize desktop infrastructure performance
Requirements:
• 3+ years in an IT support role
• 1+ year customer service experience
• Knowledge of Microsoft Office O365
• Familiarity with Windows, Li...