Onsite IT Service Desk Analyst - Fast-Paced Support

YDC is seeking a reliable and customer-focused Service Desk Analyst to provide first-level technical support to internal users and clients in San Pedro, Laguna. This role involves diagnosing and troubleshooting hardware, software, network, and system-related issues while ensuring excellent customer service and timely resolution of incidents.

The ideal candidate should possess strong communication skills and at least 1 year of experience in IT Helpdesk or Technical Support. The position requires onsite work and amenability to a shifting schedule.