Onsite Customer Support Specialist II (BGC)

Role Details

• Location: Metro Manila
• Work Arrangement: Onsite, BGC Taguig
• Type of Support: Omnichannel
• Contract Duration: Permanent
• Training Schedule: 9:30pm - 6:30am Manila Time, Sunday to Thursday
• Work Schedule: Open to shifting schedules (subject to business requirements)
• Expected Start Date: July 23, 2026

The Role

Crescendo is looking for talented folks to join our Customer Support Teams. We look for candidates who care about the details and are always looking to learn something new. You will solve support cases that include in-depth server troubleshooting, extensive software investigation, plus above-and-beyond empathy. It is required that you be very disciplined in working autonomously and that you be determined, self-directed, and driven. We have a range of opportunities available in different industries which include ...