Onsite Client Partner – Periodic Review (FCC)

Onsite Client Partner – Periodic Review (FCC)

Location: Spain (Onsite 3–4 days per week)

Type: Full-time

Department: BFSI2

Travel: International travel to India, Peru, and the UK required

Job Summary

eClerx is seeking an experienced Onsite Client Partner to serve as the primary liaison between one of our leading financial services clients and our global delivery teams. This is a highly visible, client-facing role responsible for supporting Periodic Review, Customer Due Diligence (CDD), and ongoing KYC remediation activities, while driving collaboration across teams in Spain, India, Peru, and the UK.

The successful candidate will build trusted relationships with client stakeholders, identify operational improvement opportunities, manage escalations, and help shape evolving processes to ensure consistent, high-quality service delivery.

Responsibilities

• Serve as the primary onsite contact for client ...