Online Customer Service Representative

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, concerns, and product issues.
• Maintain accurate records and documentation of customer interactions.
• Collaborate with team members to resolve issues efficiently.
• Stay updated on product knowledge and company policies.
• Ensure customer satisfaction and loyalty through effective communication.

Qualifications

• At least 6 months BPO voice international experience
• Willing to work onsite
• At least 50 years old and below
• Willing to work graveyard shift/shifting schedule/weekends/holidays