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Online Customer Service Representative

Gratitude Philippines

pasig, metro manila, Philippines Full-time June 19, 2026

Found Description

Description

  • Assist customers via online communication channels, addressing inquiries and resolving issues.
  • Provide detailed information about products and services to enhance customer understanding.
  • Maintain accurate records of customer interactions to ensure a high level of service.
  • Collaborate with team members to improve customer service processes and policies.
  • Utilize problem-solving skills to assist customers effectively and efficiently.

Requirements

  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Proficient in English language communication.
  • Skills and Competencies: Strong customer service abilities.
  • Skills and Competencies: Effective scheduling skills.
  • Skills and Competencies: Excellent problem-solving skills.

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