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Online Customer Service Representative

Gratitude Philippines

pasig, metro manila, Philippines Full-time June 07, 2026

Found Description

Description

  • Assist customers with inquiries via online chat, email, and phone.
  • Provide accurate product information and support to enhance customer satisfaction.
  • Problem-solve and resolve customer issues in a timely manner.
  • Maintain records of customer interactions and transactions.
  • Collaborate with other departments to improve service processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Proficient in English Language, Customer Service, Scheduling, Problem Solving
  • Qualities and Traits: Strong communication skills, Team player, Detail-oriented, Adaptability
  • Working Conditions: Remote work environment with flexible hours

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