Found Description
Position: Customer Service Associate (Non-voice)
Location: Ortigas, Pasig
Work Setup & Shift: Onsite | Dayshift
- Open for Fresh Graduates!
- Pure Non-voice
- Dayshift
Responsibilities
- Process complex insurance tasks and operate various client systems independently.
- Optimize operations by analyzing problems, developing procedures, and ensuring compliance.
- Enhance customer experience by communicating with clients, addressing needs, and building strong relationships.
- Perform audits and troubleshooting to identify gaps, resolve issues, and meet compliance requirements.
- Support other tasks, including data analysis, reporting, and onboarding new clients and tasks.
Job Requirements
- Proficiency in email communication
- Strong problem-solving, data analysis, time management, and planning skills
- Experi...
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