Online Customer Service Representative

Job Description

The role involves customer support duties including order placement, billing, technical assistance, and handling complaints. You will also provide product and service information, take orders, respond to customer complaints, process returns, and perform various related tasks.

Responsibilities

• Customer support, order placement, billing, technical help, complaints.
• Providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

Qualifications

• Problem solving
• Customer service mindset
• Strong English language skills
• Organizational skills
• Experience in call centre or back office support

Location

On-site – Cebu