Onboarding & Support Lead (Remote SaaS)

Carepatron, a remote-first healthcare software company, is seeking a Customer Onboarding & Support Specialist. This role is key in guiding new customers through onboarding via phone and video, ensuring they feel confident from day one.

You'll help build the onboarding playbook from scratch, managing customer interactions and driving satisfaction. Ideal candidates have proven experience in customer onboarding or support within B2B SaaS.

Join a rapidly growing team that values innovation, autonomy, and ownership.