Onboarding Specialist for PartnerStack

Join AppDirect as an Onboarding Specialist to ensure a smooth transition for new customers onto the PartnerStack platform. Bring your project management skills to maximize client satisfaction.
In the Onboarding role, you will guide customers through the process of onboarding with the PartnerStack platform. This position entails managing timelines, training clients, and utilizing insights from partner experiences to make consultative recommendations that enhance their onboarding journey.
Key Responsibilities:
• Guide onboarding projects from kick-off to launch
• Train customers on partner platform functionalities
• Document key onboarding decisions for future use
• Explore customer goals and challenges through discovery
• Collaborate with internal teams to ensure effective launches
Requirements:
• Relevant experience in project coordination or customer experience
• Strong communication skills for effective client engagement
• Familiarity with the partner...