Onboarding & Client Servicing Executive

Company Description

Aleta Planet, founded in 2014 in Singapore, is a fast-growing fintech. As a principal member of VISA and a licensed Major Payment Institution under the Monetary Authority of Singapore, the company offers multi-currency virtual accounts, co-brand card issuance, VISA BIN sponsorship, and global remittance network covering 80+ countries. With offices in Singapore, Hong Kong, Dubai, Malaysia, and Canada, Aleta Planet helps businesses scale globally by interconnecting diverse payment options through a single proprietary API platform.

Role Descriptions

• Manage full onboarding lifecycle for individual and corporate clients, including document collection, KYC/EDD requirements, and account setup coordination
• Liaise with internal compliance, legal, and operations teams to ensure onboarding cases meet regulatory and internal risk requirements
• Act as the day-to-day point of contact for client queries, escalations, a...