On-Site Technical Support L2-L3

We are looking a ON SITE TECH SUPPORT- L2 in México City.Responsabilities:- Implement and maintain Aumovio's global System and Security Management Solutions- 3rd level support tasks for SSM team related topics- Responsible for operational tasks & documentation within the SSM area- Knowledge management and knowledge transfer to local IT Administrator community- Troubleshooting, incident and problem management in the SSM area- Improvement of existing management systemsSkills:- Over 3 years of experience on site tech support L2 and L3- Advanced Level of English- C1 // MANDATORY- Well organized technical planning and problem-solving skills- Coordination skills- Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach- High motivation to work in a challenging, global acting and multicultural team- Fluent in English (German a plus)- Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment)- Working know...