On-Site Technical Support for Security

Advance your technical skills with Concentrix as an On-Site Technical Support Representative for Security Systems in Belleville, ON. This role requires fluency in both French and English to cater to a diverse range of clients.
You will serve as the primary point of contact for troubleshooting issues related to electronic security solutions, handling inquiries about network video recorders, access control systems, and more. Your bilingual capabilities will enhance service delivery and customer satisfaction.
Key Responsibilities:
• Provide first-line support for security systems inquiries
• Communicate effectively in English and French
• Troubleshoot technical issues with security cameras
• Assist with access control and related technology
• Maintain thorough documentation of support interactions
Requirements:
• Proficiency in both English and French
• Experience in a technical support capacity
• Understanding of electronic security systems
• Exception...