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On Site Solutions Associate Role

White Cap Canada

victoria, capital regional district, Canada Full-time June 05, 2026

Found Description

Enhance customer satisfaction as an On Site Solutions Associate, focusing on account management and product implementation. This role requires proactive service and sales skills.
This position demands a strong coordinator to assist new customers with timely setup and follow-up on orders. You will apply your product knowledge to resolve issues swiftly, ensuring smooth implementation for clients. Expected tasks include maintaining visit logs, supporting marketing campaigns, and nurturing customer relationships through effective communication.
Key Responsibilities:
• Coordinate setup of new customers in the program environment
• Escalate and resolve customer implementation issues
• Track site visits and discuss metrics with the manager
• Pick and pack orders, following up on backorders
• Promote product lines and engage in marketing initiatives
Requirements:
• HS Diploma or GED preferred
• 0-2 years of relevant experience
• Valid Driver's License with acce...

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