On-Site SMB Customer Success Associate — AI Growth

SOCi is seeking an Associate Customer Success Manager SMB for on-site work in Manila, Philippines. This role involves managing a portfolio of small business customers while supporting North American accounts and operating during U.S. hours.

The ideal candidate will have over 3 years of experience in customer-facing roles. Responsibilities include maintaining customer relationships, driving product activation, and identifying churn risks. SOCi offers a comprehensive benefits package and is committed to fostering career growth.