On-Site Retention Specialist

Full Potential Solutions is seeking a motivated Customer Retention Advisor to join our on-site team in Bogotá, Colombia. In this role, you will effectively handle inbound calls from customers, addressing concerns and promoting solutions to ensure customer satisfaction and retention.

The ideal candidate has at least 1 year of customer service experience, excellent communication skills, and a strong focus on problem-solving. We offer a dynamic work environment with performance targets and a commitment to empowering our customers.