On-Site IT Support & Service Desk Engineer (24/7)

Swak BPO Corp. is seeking a Support Services Engineer in Angeles City, Pampanga. This on-site role focuses on resolving technical user concerns, managing ticket escalations, and documentation. Candidates must possess technical support experience and strong troubleshooting skills.

The position requires excellent communication abilities and a proactive mindset. Working hours follow a 24/7 rotational shift schedule. Your contributions will directly support the success of our technical operations and help maintain service quality.