Found Description
Join Axiom Technologies as an On-Site Desktop Support Engineer in Vancouver, British Columbia. Deliver exceptional IT infrastructure support to enhance user satisfaction and streamline operations.
This part-time independent contractor role requires a skilled professional with over 3 years of IT support experience. You will troubleshoot hardware, software, and OS issues while maintaining compliance with corporate policies. Your role is crucial for ensuring efficient desktop services and customer satisfaction.
Key Responsibilities:
• Provide 3+ years of IT Infrastructure field support
• Monitor and resolve desktop issues in the individual queue
• Act as a technical escalation point for users
• Maintain high customer satisfaction levels
• Update ServiceNow and knowledge base promptly
Requirements:
• A+ certification and one from Cisco or Microsoft
• Exceptional communication and customer service skills
• Proficient in Windows 10 & 11, Office Suite/O365
...
This part-time independent contractor role requires a skilled professional with over 3 years of IT support experience. You will troubleshoot hardware, software, and OS issues while maintaining compliance with corporate policies. Your role is crucial for ensuring efficient desktop services and customer satisfaction.
Key Responsibilities:
• Provide 3+ years of IT Infrastructure field support
• Monitor and resolve desktop issues in the individual queue
• Act as a technical escalation point for users
• Maintain high customer satisfaction levels
• Update ServiceNow and knowledge base promptly
Requirements:
• A+ certification and one from Cisco or Microsoft
• Exceptional communication and customer service skills
• Proficient in Windows 10 & 11, Office Suite/O365
...
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