On-Site Customer Service Representative

Mitten Building Products is seeking a Customer Service Representative for on-site maternity leave coverage in Calgary. This role focuses on managing sales orders and ensuring customer satisfaction.
As a key team member, you will be responsible for effective communication and problem-solving while supporting the sales and warehouse teams. Your ability to identify customer needs and provide appropriate solutions will enhance customer experiences. Daily tasks include processing payments, handling order entries, and engaging customers across various channels.
Key Responsibilities:
• Manage daily order entries and customer interactions
• Answer inquiries and provide product information
• Collaborate with warehouse and sales teams effectively
• Process credit transactions and maintain records
• Follow up on customer orders attentively
Requirements:
• Grade 12 or GED as a minimum education
• Proficiency in MS Office Suite, especially Word and Excel
• Strong or...