On-Site Customer Service Operations Lead

Link-Worldwide is seeking a Customer Service Operations Lead to oversee daily operations in back-office customer service. The ideal candidate has a Bachelor's degree and 1 to 2 years of relevant experience. This is an on-site position based in Veracruz, Mexico.

The role involves supervising staff, ensuring professional responses to customer inquiries, and preparing performance reports. Benefits include HMO, 13th Month Pay, and Government benefits.