On-Site Client Experience Agent at Desjardins

Enhance client satisfaction as a full-time Client Experience Agent at Desjardins. You will ensure clients feel valued and supported while guiding them through financial services.
In this on-site role, you will engage with members and clients to promote financial empowerment. You'll provide tailored solutions, assist with banking transactions, and introduce technological tools for independent operations. Staying current with products and compliance standards is essential for maintaining satisfied client relationships.
Key Responsibilities:
• Improve member experience and ensure satisfaction
• Address member needs and offer personalized solutions
• Advise on banking transactions and promote Desjardins products
• Act as a digital solutions ambassador for members
• Support clients experiencing fraud or irregularities
Requirements:
• High school diploma in a related field
• 2+ years of relevant experience
• Proficiency in French is required
• Strong commu...