Found Description
The Opportunity
We’re looking for a On-Road Coordinators to provide a high level of customer service while ensuring the smooth and safe operation of on-road services across charter and rail replacement. You'll be involved in actively managing driver schedules and breaks, maintaining a visible presence on the ground, and responding promptly to incidents. The role will support operational efficiency by ensuring signage compliance, maintaining up-to-date standby driver information, and working closely with the operations team to uphold service standards and client requirements.
What You’ll Do
- Coordinate timely bus arrivals and departures at designated pick-up and drop-off points.
- Liaise with stakeholders to manage unscheduled buses and arrange additional services when needed.
- Assist with passenger boarding and disembarking to ensure safety and efficiency.
- Communicate essen...