Omnichannel Customer Experience Partner

Omnichannel Customer Experience Partner (Rare Disease/Hematology) | Roche

The Tone

This is a full-time role at Roche, hired into a country affiliate within the APAC region. Roche builds life-changing healthcare solutions, aiming to prevent, stop, and cure diseases while ensuring global access to care. This role is crucial for delivering a seamless, high-quality customer experience, connecting healthcare professionals with essential information and support for patients. Your unique contributions will help advance science and impact millions of lives worldwide.

The TL;DR

• Role: Experienced Professional
• Type: Full-time
• Location: In-person, APAC Country Affiliate
• Team: Empowered self-organized teams (pods, work packages) within an agile, cross-border, cross-functional APAC collaboration.
• Mission: Act as an expert in marketing, digital marketing, and strategy to deliver a seamless customer experience across face...