R

Omni-Channel Operations Analyst

Roots Corp.

toronto, on, Canada Full-time June 01, 2026

Found Description

1400 Castlefield Ave, York, ON M6B 4C4, Canada

Job Description

Posted Friday, April 17, 2026 at 4:00 AM

Key Responsibilities

Reporting & Business Insights

  • Generate and distribute daily, weekly, and monthly business reports, including daily sales, weekly store incentives, fulfillment SLAs as well as ad-hoc business reporting
  • Provide actionable insights and identify trends that support sales, fulfillment, and operational improvements.
  • Support forecasting and capacity planning for peak business periods including creating forecasts for web shipped sales and carrier forecasts.
  • Manage order flow and troubleshoot order-related issues, including cancellations, re-routing, and on-hold orders.
  • Manage end-to-end Ticketing through TopDesk , including triage, escalation, and closure.
  • Assist with NS (OMS) promotion setups for endless aisle , configuration, and testing before launch as well as ...

Ready to Apply?

Submit your application for Omni-Channel Operations Analyst at Roots Corp.

Apply Now