Found Description
5 years working experience with project management, change management, automations skill/knowledge
Good understanding of data analysis
Job Summary
This role is responsible for managing operational business relationships with accounts, optimizing strategies, and serving as a point of contact for customers/partners for operational issues. The role participates in contract negotiations, works toward process improvements while supporting project/account teams, and identifies risks and challenges. The role gathers customer feedback, manages records of customer interactions, and prepares reports for senior management.
Responsibilities
- Manages the operational business relationship with mid-sized to large accounts while supporting project and account teams in designing customer solutions and optimizing operational processes.
- Analyzes account financials to develop financial strategies to maximize profitability and ROI for both th...