Ocean Freight Export Operations Specialist

Role Purpose

To manage end-to-end ocean freight export operations by ensuring accurate documentation, efficient shipment coordination, timely billing and payment collection, and proactive customer and stakeholder communication in line with operational and compliance standards.

Key Activities

• Manage end-to-end export documentation, ensuring completeness, accuracy, and compliance with customs and internal guidelines.
• Validate booking details (e.g., Incoterms, payment terms, special instructions) and secure required approvals, quotations, and permits.
• Coordinate shipment booking and optimization with carriers; create and maintain shipment files in CW1.
• Arrange pick-up and transport (including container movement) as required for export shipments.
• Liaise with shippers, brokers, carriers, and internal stakeholders to gather required documents and ensure smooth processing.
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