Ocean Customer Experience Specialist - French

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We offer this career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment.

Ocean Customer Experience Specialist – French

Key Responsibilities

• Manage customer channels, including case and request management.
• Onboard customers and maintain relationships through proactive communication.
• Assist customers with issues and exceptions, ensuring timely resolution.
• Collaborate with local and overseas teams to handle exceptions or concerns.
• Deliver a positive customer ...