O2C Customer Solutions Analyst at Nestlé

Join Nestlé as an O2C Customer Solutions Analyst in Brampton, ON, supporting Order to Cash activities in a hybrid work model. Manage order issues and optimize customer solutions efficiently.
This 12-month contract position focuses on handling customer inquiries, resolving order block issues, and validating compliance fines. You will be integral in investigating transportation and warehousing concerns while collaborating with stakeholders to address master data issues. An emphasis on process improvement using LEAN tools ensures a dynamic workplace.
Key Responsibilities:
• Manage and optimize Order to Cash activities
• Resolve demand capture failures and blocked orders
• Validate customer deductions and compliance fines
• Investigate transportation and billing issues
• Collaborate with stakeholders to tackle data issues
Requirements:
• Strong communication skills with stakeholders
• Ability to multi-task and handle pressure
• Intermediate proficiency in M...