Found Description
We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance questions, and service-related concerns. Ensure accurate information and quality service at all times.
Responsibilities
Respond to patient and client inquiries via phone, chat, or email
Provide guidance on healthcare services, claims, and coverage
Assist with form submissions and claim processing
Document all interactions accurately
Escalate complex issues to supervisors when necessary
Maintain service quality and satisfaction metrics
Benefits
Paid Trainings
HMO Plus 3 Dependents
28 Paid Leaves
13th Month Pay
Company Sponsored Trips or Retreats
Responsibilities
Respond to patient and client inquiries via phone, chat, or email
Provide guidance on healthcare services, claims, and coverage
Assist with form submissions and claim processing
Document all interactions accurately
Escalate complex issues to supervisors when necessary
Maintain service quality and satisfaction metrics
Benefits
Paid Trainings
HMO Plus 3 Dependents
28 Paid Leaves
13th Month Pay
Company Sponsored Trips or Retreats
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