North America IT Service Delivery Leader

FLSmidth is seeking an IT Service Delivery Lead for North America to oversee all aspects of IT service delivery in the region. This senior role requires a strong understanding of ITIL processes and a commitment to operational excellence.

The successful candidate will ensure high-quality user experiences, manage escalations, and represent regional insights in global governance. A Bachelor's degree in IT or related field and 5+ years of experience in IT operations are essential for this role, alongside high proficiency in English.