Found Description
Job Title: NOC Technician
Department: Network Operations Center (NOC)
Reports To: NOC Manager / NOC Team Lead
Location: Philippines
Role Description
As a NOC Technician at PEAKE, you are responsible for monitoring, maintaining, and troubleshooting our clients’ network infrastructure to ensure optimal performance, availability, and security. You will work in a fast‑paced MSP environment supporting healthcare and business clients, responding to alerts, diagnosing issues, and coordinating with internal teams and external vendors to minimize downtime and maintain operational stability.
This role requires strong technical expertise, critical thinking, ownership, and a proactive mindset. Successful candidates demonstrate urgency, accountability, professionalism, and a commitment to delivering an exceptional customer experience while supporting mission‑critical environments.
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