Found Description
Elevate network stability and support as a NOC Support Specialist with SE Health. This full-time contract role focuses on IT infrastructure monitoring and incident response in a dynamic 24/7 environment.
The NOC Support Specialist is critical in maintaining and supporting IT systems for SE Health. With over five years of Level 2 support experience, you will troubleshoot complex issues, manage network performance, and oversee documentation. Your role will bridge communication between departments and ensure service delivery aligns with organizational standards.
Key Responsibilities:
• Monitor network and server performance with advanced tools
• Respond to and troubleshoot alerts and technical issues
• Document incidents and maintain detailed action reports
• Coordinate with vendors for hardware resolutions
• Ensure compliance with security protocols and procedures
Requirements:
• Minimum 5+ years of Level 2 suppor...
The NOC Support Specialist is critical in maintaining and supporting IT systems for SE Health. With over five years of Level 2 support experience, you will troubleshoot complex issues, manage network performance, and oversee documentation. Your role will bridge communication between departments and ensure service delivery aligns with organizational standards.
Key Responsibilities:
• Monitor network and server performance with advanced tools
• Respond to and troubleshoot alerts and technical issues
• Document incidents and maintain detailed action reports
• Coordinate with vendors for hardware resolutions
• Ensure compliance with security protocols and procedures
Requirements:
• Minimum 5+ years of Level 2 suppor...
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