Found Description
**_Puebla_**_, _**_Mexico_**_ _**
**JOB SUMMARY
The NOC Specialist position providposition provides an opportunity to work in a fast-paced collaborative environment where they have to monitor our and customer infrastructure and resolve any incident that appears.
GENERAL ACCOUNTABILITIES
- Analysis and verification of monitoring alerts to produce incident identification, classification, and prioritization.
- Create, improve, and maintain monitoring alerts based on the correlation of different sources of data.
- Operate and maintain Operative Systems like Windows Desktop, Windows Server, and Linux.
- Operate and maintain various network devices like switches, routers, firewalls, IDS/IPS, etc.
- Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc.
- Respond to security incidents and investigations working closely with customers and IT providers, following SLA requirements and ITSM Processes.
TECHN...