Found Description
Shift Schedule: 8 AM - 5 PM MST (Time can be identified once hired)
We're looking for an NOC Engineer to provide Tier 2 NOC support by resolving escalations from Tier 1, coordinating with Field Support Teams (FSTs) and ISPs, performing advanced troubleshooting/equipment swaps, and supporting new install turnups to keep customer networks reliable and performing.
About the Company
The company is an IT network management provider founded in 2008, evolving from routing engineering and customer support into a holistic solution set focused on flexibility, capability, and agility for enterprise customers.
Objective of this role
- Provide reliable Tier 2 NOC support to ensure stable client network operations
- Support technicians and field teams during deployments, troubleshooting, and installation activities
- Free up senior engineers for high‑value client initiatives by providing dedicated operational support ...