Found Description
Location(s): AguascalientesJob Schedule: Full-time, OnsiteEducation Requirement: Bachelor's Degree preferredSponsorship: NoCome Drive Innovation with Us.We are currently looking for a **Welcome Representative**to join our team in **Aguascalientes**.
**A Day in Life**:In this role you will be welcoming our new customers by providing information and specifics on their new account.confirming information in case further contact is needed.Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values.Contributes to building brand value and achieving enduring profitable growth.
**Responsibilities**:- Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and consumer.
- Research and finds a solution for customer's disputes, questions and concerns related to account status and delinquency.
- Maintains standard delinquency p...