Found Description
Enhance user experience as a Desktop Support Specialist at National Logistics Services, focusing on desktop workplace optimization and user problem resolution. This role offers opportunities to make impactful technology improvements. In this position, you will serve as the main support contact for IT issues and challenges.
Key Responsibilities
- Support desktop environment for various users
- Diagnose problems with hardware and software efficiently
- Install security patches and software updates
- Maintain logs and document troubleshooting processes
- Collaborate with vendors on technological evaluations
Requirements
- Diploma in relevant technology field
- CompTIA A+ certification preferred
- 3–5 years of desktop support experience
- Proficient in Windows and Linux environments
- Strong user communication and teamwork skills
Position yourself for growth while addres...
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