Night-Shift Customer Service & Billing Coordinator

Position Title: Customer Service Coordinator

Work Set Up: Onsite

Schedule: 9:00 PM to 6:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Customer Service Coordinator will perform duties such as processing referrals, contacting clients, family members, vendors, and Regional Center Case Managers. The position is intended for those who can handle fast-paced environments while producing quality work.

What You'll Do:

• Deliver excellent customer service when interacting with vendors, regional center case managers, clients, and family members regarding referrals, authorizations, and payments.
  
• Serve as the primary point of contact for case managers, vendors, clients, and family members.
  
• Process, review, and track referrals and authorizat...