Night-Shift Customer Experience Concierge - Remote After Onboarding

Intelassist in Quezon City is seeking a highly organized Customer Service Representative focused on delivering exceptional service. The role involves managing inbound customer calls, resolving inquiries, and following up on performance metrics such as NPS and CSAT.

This position requires excellent communication skills and a customer-first mindset. Successful candidates will demonstrate strong organizational abilities and the capacity to thrive in a KPI-driven environment.

Additional responsibilities include operational support and maintaining accurate customer records. The job offers a salary package of up to 80,000 PHP per month.