Night-Shift B2B SaaS CSM for NA Growth

Lofty in Mandaluyong, Philippines is seeking a Customer Success Manager to enhance customer relations and drive product adoption. This role entails managing customer accounts, supporting renewals, and identifying upselling opportunities.

The ideal candidate has 2-4 years experience in customer success or account management, with strong English skills and a customer-focused mindset. Applicants should be comfortable working night shifts to support North American clients.

Familiarity with tools like HubSpot or Salesforce is a plus.