Found Description
Job Description
As our Night Manager, you will:
- Lead the overnight operation as the Manager on Duty, ensuring the hotel runs smoothly and efficiently.
- Deliver exceptional guest experiences by handling enquiries, resolving concerns and leading by example.
- Complete the Night Audit, ensuring all financial transactions, revenue postings and reports are accurate.
- Prepare daily, weekly and monthly operational and financial reports.
- Ensure all billing and banking procedures are completed accurately and in line with company standards.
- Supervise, motivate and develop the Front Office Night Team while supporting other departments as required.
- Conduct regular security patrols throughout the hotel, including public areas, guest floors, gym, garage and back-of-house areas.
- Ensure all health, safety, fire and security procedures are followed and respond appropriately to emergencies.
- Support r...