Found Description
Job Description
We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team in Sofitel Brisbane Central. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction.
What you will be doing:
- Balance daily transactions and prepare overnight reports with precision and accuracy
- Verify and reconcile guest accounts, ensuring all charges are correctly posted
- Provide exceptional customer service during check-in, check-out, and throughout the night shift
- Assist guests with inquiries and resolve issues promptly and professionally
- Maintain a safe and secure environment for both guests and employees
- Follow and complete the Night Audit checklist to ensure all required tasks are accomplished
- Collaborate with other departments to address any discrepancies or concerns
- Generate and distribut...