NGS Field Application Specialist - Spain

Experteer Overview
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At Roche, you will empower customers by providing expert field support for Sequencing Solutions. You will be the frontline contact for application inquiries, installation training, and on-site troubleshooting, collaborating with a cross-functional service team. You will help roll out the SBX platform and drive knowledge sharing within a fast-paced genomics environment. This role offers the chance to shape customer success and contribute to Roche’s mission of expanding healthcare access.
Compensaciones / Beneficios
• Provide application support for Roche Sequencing Products and Assays
• Install and train customers on Roche Sequencing Systems with the Service team
• Troubleshoot on-site to resolve inquiries and issues
• Co-create and deliver customer application trainings
• Support local sales and marketing wi...